Terms and Conditions of www.shiftwithsteph.com

This document outlines the standard legal agreement between your business and your website visitors or clients. It protects your brand assets, sets boundaries for booking and cancellation behaviors, and contains necessary liability limitations essential for a coaching and public speaking platform like SHIFT with STEPH.

Summary of Key Sections Included:

Intellectual Property Protection: Protects your logos, images, site content, and public speaking frameworks from unauthorized reproduction.
Services, Bookings, & Payments: Governs user behavior regarding booking appointments, filling out contact forms, and submitting scheduling requests.
Limitation of Liability & Indemnification: Standard legal protection clarifying that your advisory, coaching, or speaking content does not constitute medical, financial, or legal advice.
Governing Law & Contact Info: Ties legal disputes to your regional jurisdiction and explicitly links to your established compliance email: hello@shiftwithsteph.com.

Accessibility and Nondiscrimination Statement

1. Our Commitment. Shiftwithsteph® is committed to making its website, programs, and services accessible to people of all abilities, including people with disabilities. We strive to provide an inclusive experience in keeping with the spirit of the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws.

2. Accessibility Standards. We work to align this website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). Our efforts include, where applicable, text alternatives for images, captions or transcripts for video and audio content, sufficient color contrast, keyboard navigation, clear headings and labels, and compatibility with commonly used assistive technologies such as screen readers.

3. Ongoing Efforts. Accessibility is an ongoing effort. We review our website and materials periodically and make improvements as technology and standards evolve. Some content, including content provided by third-party platforms, plug-ins, or embedded tools, may not be fully accessible, and we cannot guarantee that every page or document will meet every standard at all times.

4. Accommodations for Services and Programs. If you need a reasonable accommodation to participate in any Shiftwithsteph® coaching session, workshop, event, or program, such as closed captioning, alternative formats for written materials, extended time, or an alternative method of communication, please contact us in advance at [email address] or [phone number]. We will work with you in good faith to provide an effective accommodation. Requests made at least [5-7] business days before a scheduled session or event help us respond in time, but we will make every reasonable effort to accommodate late requests.

5. Feedback and Reporting Barriers. If you experience difficulty accessing any part of this website or its content, or if you have suggestions for improving accessibility, please contact us at [email address] or [phone number] with a description of the issue, the web address of the page, and the assistive technology you use. We aim to acknowledge your message within [2] business days and to provide the information or an accessible alternative within [10] business days, or to let you know if more time is needed.

6. Third-Party Content and Links. This website may contain links to third-party sites, payment processors, scheduling tools, or video platforms that we do not own or control. We are not responsible for the accessibility of those sites, but we encourage you to tell us if you encounter a barrier connected to a service we’ve asked you to use, so we can help find an alternative.

7. Nondiscrimination. Shiftwithsteph® does not discriminate on the basis of disability in the provision of its services, programs, or website content.

8. No Waiver. Nothing in this statement limits any right you may have under applicable law, or constitutes an admission of legal liability or a guarantee of full conformance with any particular standard.

A few notes for finalizing it:

Only promise what you can deliver. Language claiming full WCAG conformance can create legal exposure if the site doesn’t actually meet it. If your site hasn’t been audited, “we strive to align” is safer than “we comply.” A free scan (WAVE or Lighthouse) plus a manual check of key pages, or a paid audit, would let you speak more confidently.
Fill in the response times only with timeframes you can reliably meet.
Publish it in two places. Link the statement from your website footer as a standalone Accessibility page, and reference it in the Terms.
Check your tools. Video platforms, scheduling software, and any PDFs or downloads need their own captions, alt text, and tagging for the statement to hold up in practice.
Have an attorney review it. I’m not a lawyer, and ADA website obligations under Title III vary by jurisdiction and are still evolving in the courts, so a quick review by counsel familiar with your state is worth it before publishing.

Effective Date: October 21, 2026

At SHIFT with STEPH (accessible from shiftwithsteph.com), we prioritize the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by our platform and how we use it.

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1. Information We Collect

We collect information to provide better services to all our clients and visitors. This includes:

Voluntary Information: When you sign up for our newsletter, fill out a contact form, or request a booking, you may provide your name, email address, phone number, and coaching goals.

Booking & Financial Information: When scheduling a session, you may provide scheduling details and payment processing data through our third-party merchant processors.

Automated Data: Like many other websites, we collect log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and the number of clicks to analyze trends and administer the site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and coaching services.
Improve, personalize, and expand our website user experience.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing materials.
Send you emails (such as newsletters or booking confirmations).
Find and prevent fraud.

3. Cookies and Web Beacons

SHIFT with STEPH uses "cookies" to store information about visitors' preferences and the specific pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors' browser type and/or other information.

4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers, booking platforms, or websites. We advise you to consult the respective Privacy Policies of these third-party services for more detailed information. This may include their practices and instructions about how to opt-out of certain options.

Common third-party tools utilized by this platform may include session scheduling software, email newsletter platforms, and web analytics tools.

5. CCPA & GDPR Privacy Rights (Do Not Sell My Personal Information)

Depending on your location, you may have specific rights regarding your data:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict or object to processing: You have the right to request that we restrict or object to the processing of your personal data.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. **SHIFT with STEPH** does not knowingly collect any Personal Identifiable Information from children under the age of 13.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:

Email: hello@shiftwithsteph.com

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*Disclaimer: This privacy policy template is for informational purposes only and does not constitute formal legal advice.*